Contact
Spotted a wrong date, a changed start time or a broken link? Email us at [email protected] and we’ll check it and update the page.
Before you email
We’re an independent guide, so we can’t see, change or refund any order. For problems with a ticket you bought, contact the company you bought it from: Ticketmaster or SeatGeek for US primary tickets, TicketNetwork for resale orders, or the official local seller for Latin American shows (Ticketmaster Chile, Ticketea, Livepass, Eventim Brasil or Funticket).
We also can’t pass messages to Ed Sheeran or his team. For official news, use edsheeran.com and his verified social accounts.
Frequently asked questions
Can you help with my ticket order?
No, we can’t access orders. Contact the seller you bought from.
Can you contact Ed Sheeran for me?
No. We have no link to Ed or his team; use edsheeran.com for official news.